Whether you need an expert opinion on an exaggerated invoice or technical expertise to resolve restorable/non-restorable issues, Gunns Textile Restoration is a reliable consultant for your most difficult soft goods claims. As a long-standing friend of the industry, we provide our TCR service absolutely free of charge.

Below are just three cases where our TCR service produced major savings for one of our clients:

• CLAIM = $16,000 The insured wanted to have a fur coat replaced, claiming fire damage. The lab report Gunns provided showed the coat was dry-rotted due to age (dry skins), and the damage was pre-existing… not the result of the fire. SAVINGS = $16,000
  
• CLAIM = $65,000 The insured insisted on proof that no asbestos particles (from insulation that had covered her clothes) remained in her garments after restoration. She wanted them all replaced. Gunns located a highly-specialized laboratory to supply that proof. SAVINGS = $65,000
  
• CLAIM = $63,000 The insured retained a private adjuster and (after restoration) suddenly claimed that there were carcinogens contaminating their clothes, and they wanted everything replaced. An analytical study obtained by Gunns showed that there was no trace of carcinogens, and the clothes were fully restored. Our fee was $2,700. SAVINGS = $60,300